“We are very happy with IDS&C Professional Answering Service. Our practice has 23 physicians which includes 8 specialists. They are always pleasant to work with; they answer basic questions and take messages which are then emailed directly to our office. For 2 years in a row, San Bernardino Medical Group has scored 100% on the After-Hours Access study which shows that 100% of the time, our patient’s reach a live attendant and are given correct emergency instructions if needed. Our physicians are able to choose how they want to be contacted from the service such as home phone, cell, text messaging, etc. We do not hesitate to refer IDS&C Professional Answering Service as we are confident that they can satisfy such a large group of physicians’ such as ours.”
