Call Center for Insurance Agencies
There is one true thing about all insurance agencies and it is competition. No matter what type of insurance your offer, companies are constantly trying to beat out the competition with things from cheaper rates to stronger services. These things will probably get you the vast majority of clients but then what happens after you sign on a new customer?
If you do not have the best quality customer service, it doesn’t matter how low your pricing is your customers will end up leaving you for a competitor. One bad experience can send them running. Research shows that 90% of unhappy customers will not do business with you again. To be the most successful then your company needs to provide exceptional care every time a customer calls in. The best solution is through an insurance call center like we have here at Professional Answering Service, where it is our policy to treat and care for your clients just as we would expect to be treated.