How It Works

Account Setup

Many of our competitors have a variety of fees and additional charges that drive up the cost of starting a new service.  Currently, we are offering …     Learn more

Scripting

Scripting can be as basic as message taking that includes the caller’s name, company name, return phone number and reason for the call.  It can also be complex, from location information to multiple contacts and technical descriptions of problems…     Learn more

Pre-Screening Calls

Having the option to pre-screen your calls by using a simple recording can be a cost saving benefit to you, and an informative option for your callers…      Learn more

Dispatching Calls

One of the first steps in setting up a new account is having our client fill out a Questionnaire that is specific to their industry.
The Questionnaire gives us a good starting framework for account setup.  At that point, we have further consultations with the client to finalize the setup of the account.      Learn more