The importance of an Answering Service is a topic of discussion that has always generated pointed opinions.  These opinions are usually driven by the experience one has with an answering service, and can usually be broken down into two categories;...

When interacting with businesses in your daily routine, whether that is at work or at home, a thought that might not occur to most people is “I wonder if I was speaking with an answering service?”  Well chances are that...

There are some basic types of Answering Services that can benefit your business. Gaining an understanding of what these types are can better help you communicate with prospective Answering Services. The three basic types of service are: Live Answering/Emergency Dispatching,...